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  • Are your Hand-painted shoes water resistant?
    Yes, I work with a special paint that, once is dry, it doesn't come off anymore.
  • Can I wash my handpainted shoes?
    Yes, the shoes can be washed in the washing machine at 30 degrees (with the delicate cycle setting). However, as they are delicate, I suggest to opt for a hand washing. Simply dip them in a bucket of warm water and clean them using a damp cloth.
  • Custom and Personalised orders
    All my items are handmade with love in my little studio. If you have a special request, feel free to contact me via message or email and I will see what I can do for you.
  • Return Policy?
    I do not accept returns on Handpainted shoes, unless they are phisically damaged or faulty. I glady accept returns on the rest of my products, excluding custom orders. I do not accept Exchanges or Cancellations, but please do not hesitate to contact me if you have any problem with your order. -For more Info, You can find The full Return Policy in the "Store Policy" section-
  • How long is the processing time?
    HANDPAINTED SHOES: Depending on the amount of orders I have, the processing time is 1-2 weeks. ALL THE OTHER ITEMS: the processing time is usually 2-4 working days.
  • Estimated Delivery Time
    For Handpainted shoes: -UK 🇬🇧: First Class Signed for / 1-2 working days -EUROPE 🇪🇺: International Tracked & Signed / 1-3 weeks -USA, CANADA, AUSTRALIA AND REST OF THE WORLD 🌎: International Tracked and Signed / 2-6 weeks For other Products: -UK 🇬🇧: 1-5 working days -EUROPE 🇪🇺: 1-3 weeks -USA, CANADA, AUSTRALIA AND REST OF THE WORLD 🌎: 2-6 weeks I'll do my best to meet these dispatch estimates, but can't guarantee them.
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